What Is Dropshipping and How Does It Work?


What Is Dropshipping and How Does It Work?

In the world of ecommerce, dropshipping has emerged as a popular business model, especially for budding entrepreneurs and startups. It presents an easy entry point into the market with minimal capital requirement and less risk. This guide aims to provide a comprehensive understanding of dropshipping and how it works.

What is Dropshipping?

Dropshipping is an order fulfillment strategy where the retailer doesn’t keep products in stock. Instead, they partner with a third-party supplier who stores, packs, and ships the products directly to the customer on the retailer’s behalf. In essence, the retailer is a middleman who facilitates the process, making profit by marking up the product prices.

How Does Dropshipping Work?

The dropshipping process involves three key players: the customer, the retailer (dropshipper), and the supplier. Here’s how the dropshipping model works:

Customer Places an Order: The customer browses through the retailer’s ecommerce website and places an order for a product.

Order Forwarded to Supplier: The retailer receives the order and payment from the customer, then forwards the order details to the supplier.

Supplier Fulfills the Order: The supplier packs and ships the product directly to the customer. The retailer pays the wholesale price for the product to the supplier.

Customer Receives the Product: The customer receives the product as if it was shipped directly by the retailer. The retailer’s profit is the difference between the retail price and the wholesale price.

Advantages of Dropshipping

Dropshipping offers several benefits that make it an attractive business model:

Low Startup Costs: Unlike traditional retail, dropshipping requires minimal upfront investment. You don’t have to purchase inventory, which significantly reduces the risk.

Ease of Operations: You don’t have to worry about warehousing, packing, or shipping. The supplier handles all these aspects.

Wide Product Selection: You can offer a wide range of products to your customers, as you’re not limited by storage and inventory costs.

Location Independence: As long as you have an internet connection, you can run a dropshipping business from anywhere in the world.

Challenges in Dropshipping

While dropshipping presents significant advantages, it also comes with challenges that entrepreneurs must be prepared for:

Low Margins: Since it’s easy to start, dropshipping is highly competitive. This often results in low profit margins, especially in niches where products are commoditized.

Inventory Issues: Since you don’t control your supplier’s stock, you might face inventory issues. If your supplier runs out of a product, you may end up with unfulfillable orders.

Shipping Complexities: If you source products from multiple suppliers, shipping costs can get complicated. This is because different suppliers will have different shipping costs, and products might arrive at different times, affecting customer satisfaction.

How to Succeed in Dropshipping

Succeeding in dropshipping requires strategic planning and execution. Here are some tips to enhance your chances of success:

Find a Niche: Choose a specific niche with products that have high demand but relatively low competition.

Choose Reliable Suppliers: Your supplier is your business partner. Find reliable suppliers who deliver quality products on time. Platforms like Alibaba, Doba, and Oberlo can connect you with potential suppliers.

Focus on Customer Service: Even though you don’t control everything in the transaction process, customer satisfaction remains your responsibility. Ensure you communicate effectively, handle returns professionally, and address customer complaints promptly.

Invest in Marketing: Utilize digital marketing strategies to drive traffic to your store. This can include SEO, content marketing, social media marketing, and pay-per-click advertising.


Dropshipping presents a compelling model for aspiring ecommerce entrepreneurs, with its low entry barriers, minimized risk, and potential for significant returns. However, like any business model, it requires careful planning, continual effort, and a customer-centric approach. By understanding its nuances and addressing its challenges, one can harness the potential of dropshipping to carve out a successful business in the bustling world of ecommerce.